Hotel Indigo Hakone Gora, an IHG Hotel

Good location easily accessible by bus. The river view not much value add. Amenities are adequate would be better to provide the yutata for loan for full onsen experience. The bath in the room isn't onsen water which is a pity. Restaurant is a little over priced for the quality of food. Overall service and experience are above average.

I love this hotel! From the moment we were ushered in from the shuttle coming via Odawara stn, the hotel felt very welcoming. Reception was a large open table that is not your typical hotel reception that feel too formal. we were first brought to the lower bar seating area where it’s comfy sofa seating. Check in took awhile as many guests were received from the hotel shuttle bus (25-30 seater). Staff always check in with us on the progress while we waited. Room came with private onsen though I hope it could have been the natural spring water instead of tap. Love the huge room size thats great for little kids to run around, met my standard of cleanliness as well. Breakfast adequate but not a huge spread which I find pricey at 3900 yen. Some bread, fried jap style fish, somen, cold appetisers, veg dips, fruits, around 6-8 hot dishes including omelette and poached eggs. Yet a lot of drink choices fr milk, soy, juices, teas, etc. we had the set dinner 18000 yen and 15000 yen as both of us had diff menus. Was a 3-4 course dinner, nothing out of this world and we didnt want the hassle of walking out to find food. This was one hotel we found many singaporeans (we are one too) as breakfast and dinnertime in resto is when we started noticing the accents. Nearby is a 7-11 nearby around 300m by foot if you feel peckish in middle of the night. Very pleasant stay, like that they provide mpv service to and fro gora station that would be most main boarding point to other attractions, mind that it runs till 6pm so any later you can take the Hakone Tozan bus which brings you to the pizza resto just a short 50m walk from hotel main road.

Wonderful location next to a famous river with cherry blossom. With limousine pick up service from and to Gora Station. Free shuttle from and to Odawara Station. Great in-room private onsen.

The hotel is quite nice and the room was large and comfortable. The view of the river was nice, but the town right across the river took away from the view. Breakfast was very good and the public hot spring was nice.

Great hotel with outstanding service!! Shuttle service provided to Odawara train station. One slight negative feedback is that their local shuttle service ends at 6pm from Gora station which is quite early, many tourists have to share cab together from Gora.

Hotel is located not directly in the city but not hard to find. Service is definitely great and very nice hotel with good buffet breakfast. It has public onsen and also room onsen bath. Overall very nice